Bedding Electric Blanket with Controller and 9 Heat Setting
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Product information
Shipping Costs & GST:
1. Free shipping to most metro areas in Australia, variable shipping charges according to the weight of the product in other areas. (Please note: Due to limited shop settings, we are unable to set specific shipping rates, if your order requires supplemental shipping, we will notify you by email, and if you are not willing to pay, we will help you to cancel your order.)
2. Currency and Settlement: All transactions and payments will be conducted in Australian Dollars (AUD). Any amounts quoted, billed, or paid in other currencies will be converted to AUD at the prevailing exchange rate.
3. Pricing and GST: All prices listed for products and services are inclusive of a 10% Goods and Services Tax (GST) as required by Australian tax regulations. However, it's important to note that these prices do not include the Goods and Services Tax (GST) applicable in New Zealand.
For orders placed from New Zealand, please be informed that we are not a registered entity in New Zealand and do not possess a New Zealand Inland Revenue Department (IRD) number. Consequently, we are unable to provide invoices with New Zealand GST. Our invoices for New Zealand orders will not include any GST charges.
4. New Zealand Orders and GST Responsibility: Customers placing orders from New Zealand are responsible for the declaration and payment of Goods and Services Tax (GST) to the appropriate New Zealand authorities. As we are not registered for New Zealand GST and do not possess an IRD number, customers are required to handle the GST reporting and settlement process independently.
Shipping Locations：
We only ship to addresses within Australia & New Zealand
Shipping Methods：
All Australia orders are shipped through either Australia Post or Direct Freight Express.
All New Zealand orders are shipped through Australia Post.
Shipping and Delivery Estimates：
- We strive to ship all in-stock orders as soon as possible. Typically, orders are shipped on the same day or the day following your purchase, but there may be situations where it could take longer. If your item is in stock, your order will be estimated to ship on the next business day. All estimates are based on business days.
- If you pay by credit card, your order will be billed within 24 hours. Items are usually shipped within 1-3 business days after we receive payment. If you order multiple items with different delivery destinations, they may be shipped separately.
- In cases of force majeure, such as extreme weather conditions, the processing of orders may be delayed. However, we will do our best to expedite your order as soon as possible once the conditions permit.
- At Patiojoy, we take every reasonable precaution to ensure that our products are not damaged during shipping. However, product damage can occur during transit from our shipping facility to your home or business. If the item is damaged in transit, please contact us by e-mail (support@patiojoy.com.au) and apply for a refund or return within 3 business days of receiving your package. Please note any visible damages (scrapes, dents, etc.) or operational damages (system malfunctions) and take digital photographs to provide proof of the damage in detail, as this will help us process your order refund.
- Please be advised that shipping to rural and remote areas may take longer.
Orders Tracking：
For each order you place, you will receive at least two emails:
1. Order Acknowledgment Email: Once you've placed an order, you will receive an email acknowledging your order details.
2. Shipment Confirmation Email: When your item ships, you will receive a shipment confirmation email. It will include your order number, carrier information, the date and time the order was placed, the status of the order, and package tracking numbers for shipped items. For the exact location of your shipment, please track your items on the carrier's official website.
You can also visit our online Order Status page 24 hours a day, 7 days a week, to view the most up-to-date status of your order. To access your order summary, sign in to your Patiojoy account and password. Visit our Track Your Order Page for detailed steps on how to track your order.
Note：
1. Before making payment, please ensure that you have entered the correct shipping address for your order, as this is the address to which we will ship.
2. If you are not satisfied with the product or have mistakenly placed the wrong order, we are not responsible for any return shipping costs after the item has been shipped.
3. Please note that we do not provide inside or upstairs delivery services.
Shipping Costs & GST:
1. Free shipping to most metro areas in Australia, variable shipping charges according to the weight of the product in other areas.
2. Currency and Settlement: All transactions and payments will be conducted in Australian Dollars (AUD). Any amounts quoted, billed, or paid in other currencies will be converted to AUD at the prevailing exchange rate.
3. Pricing and GST: All prices listed for products and services are inclusive of a 10% Goods and Services Tax (GST) as required by Australian tax regulations.
Shipping Locations：
We only ship to addresses within Australia
Shipping Methods：
All Australia orders are shipped through either Australia Post or Direct Freight Express.
Shipping and Delivery Estimates：
- We strive to ship all in-stock orders as soon as possible. Typically, orders are shipped on the same day or the day following your purchase, but there may be situations where it could take longer. If your item is in stock, your order will be estimated to ship on the next business day. All estimates are based on business days.
- If you pay by credit card, your order will be billed within 24 hours. Items are usually shipped within 1-3 business days after we receive payment. If you order multiple items with different delivery destinations, they may be shipped separately.
- In cases of force majeure, such as extreme weather conditions, the processing of orders may be delayed. However, we will do our best to expedite your order as soon as possible once the conditions permit.
- At Patiojoy, we take every reasonable precaution to ensure that our products are not damaged during shipping. However, product damage can occur during transit from our shipping facility to your home or business. If the item is damaged in transit, please contact us by e-mail (support@patiojoy.com.au) and apply for a refund or return within 3 business days of receiving your package. Please note any visible damages (scrapes, dents, etc.) or operational damages (system malfunctions) and take digital photographs to provide proof of the damage in detail, as this will help us process your order refund.
- Please be advised that shipping to rural and remote areas may take longer.
Orders Tracking：
For each order you place, you will receive at least two emails:
1. Order Acknowledgment Email: Once you've placed an order, you will receive an email acknowledging your order details.
2. Shipment Confirmation Email: When your item ships, you will receive a shipment confirmation email. It will include your order number, carrier information, the date and time the order was placed, the status of the order, and package tracking numbers for shipped items. For the exact location of your shipment, please track your items on the carrier's official website.
You can also visit our online Order Status page 24 hours a day, 7 days a week, to view the most up-to-date status of your order. To access your order summary, sign in to your Patiojoy account and password. Visit our Track Your Order Page for detailed steps on how to track your order.
Note：
1. Before making payment, please ensure that you have entered the correct shipping address for your order, as this is the address to which we will ship.
2. If you are not satisfied with the product or have mistakenly placed the wrong order, we are not responsible for any return shipping costs after the item has been shipped.
3. Please note that we do not provide inside or upstairs delivery services.
Order Cancellation before Shipment
If you need to cancel your order, please do so within 24 hours to receive a refund.
Contact us at support@patiojoy.com.au to cancel your order immediately. Please provide us with your order details, including the order number and the receiver's name or email address. Your refund will be processed, and a credit will be applied to the original payment method within 3-7 business days.
If any shipment is not fulfilled or shipped out after label creation, orders that exceed 10 business days can choose between order cancellations or refunds.
Order Cancellation after Shipment
If you need to cancel your order after 24 hours of placing it but before the item is delivered, you will receive a refund minus a recall fee of $25 AUD. After we have received the returned item, a refund minus the recall fee will be credited back to your original payment account within 3-7 business days.
Returned Item
We recognize that sometimes an item may not meet your needs or simply does not fit with your décor. In the event that you are not satisfied with your purchase, simply return it within 30 days from the date of purchase. Please keep in mind that all returns must be unused, unwashed, and undamaged and all packaging, labels, and tags must remain intact and be attached with the item. Otherwise, the item may not be eligible for return.
To initiate a return for an exchange or refund, please contact support@patiojoy.com.au
If you want to return it by yourself, please email us at support@patiojoy.com.au along with the return tracking number(s).
Please send all returns to:
Patiojoy Return Center
30 Distribution Drive
TRUGANINA, VIC 3029
AU
We do not refund or return original shipping charges. You are responsible for paying for your own shipping costs for returning any item to Patiojoy. In the event that you are unable to ship the item out, we will process a return shipping label. Once we’ve received the returned item, we will then process your total refund, excluding return shipping costs, to your original method of payment. Please note that all refunds are processed within 3-7 business days.
Defective Item
If you believe you have received a defective or faulty product, please contact us within 3 business days and provide the outer package's and product's defective pictures to confirm, at support@patiojoy.com.au before returning the item. We are committed to resolving the issue as quickly as possible and will assist with troubleshooting, repairing, or replacing the item. Please do not attempt to fix or modify the item yourself, as this may void any applicable warranty or return policy.
Received the Wrong Item
While we follow careful order-picking procedures to ensure accuracy, there may be instances where you receive the wrong item. If this happens, you can choose to keep the incorrect item with a partial refund or request the correct item. If you decide to request the correct item, we may offer you a free return shipping label. Please get in touch with us at support@patiojoy.com.au and provide your order details, and we will assist you with the next steps. Upon receiving the returned item, we will send you the correct item or issue a refund, as requested.
Item Damaged During Transit
If you receive an item damaged during shipping, please reject the delivery immediately and contact us at support@patiojoy.com.au. We will work with the shipping company to expedite a replacement order. Alternatively, you can request a refund after we've submitted a damage claim with the shipping company and received confirmation. Please provide us with images and videos of the damaged product and package box, as we may need them for the claim process.
Missing or Lost Item
If you suspect your package is missing or lost, please get in touch with our customer service team at support@patiojoy.com.au with your order number and tracking number. We will initiate a lost package claim to help recover your missing or lost package. Please note that the process may take up to 7 days to receive a formal confirmation from the shipping company.
Whatever happens to your order, you can contact us via support@patiojoy.com.au. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2.When will my order be shipped out?
Monday to Saturday: Items are usually shipped within 24 hours after we receive payment; Sunday: orders need to be processed within 48 hours.
3.What shipping methods do you offer?
All orders are shipped through either Australia Post or Direct Freight Express.
4.What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our standard delivery times (3-5 business days) are estimates and may vary due to external factors outside of Patiojoy, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5.How do I cancel my order?
Please contact us by e-mail (support@patiojoy.com.au). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.
6.What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7.What if I have received a damaged order?
Please contact us by e-mail (support@patiojoy.com.au) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Patiojoy with proof of the damage in detail as this will assist us in processing your order refund.
8.When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9.What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 30 days of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Patiojoy to process your refund.
11.Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Description
With our electric blanket, you can enjoy a warm and comfortable environment in not only the bedroom, but also in guest rooms, massage beds, RVs and other spaces without incurring expensive electricity bills or enduring dry air.This electric blanket features a thermostat and 9 heat settings, enabling you to fine-tune your warmth preference.For convenience and safety, the heating pad includes an intuitive timer function that you can adjust from 1 to 9 hours, ensuring seamless shutoff and providing peace of mind. In addition to coming with an SAA-certified plug, the electric blanket also includes overheat and short-circuit protection to prevent electrical issues and give you peace of mind.Additionally, it is machine washable for great convenience.
Bullet Point:
Customizable Heating: The electric mattress pad boasts 9 heat settings with a built-in thermostat to maintain your selected temperature throughout the night. Additionally, the 9-hour auto shut-off timer can be adjusted to suit your preferences, promoting uninterrupted comfort and energy conservation.
User-Oriented Details: The elastic fixing straps firmly keep the heated mattress in place without moving around, ensuring you enjoy a deep sleep. Therefore， the heating mattress is not only very suitable for bedrooms and guest rooms, but can also be used on massage beds, RVs, etc.
High-Level Safety: Tested to Australian SAA safety standards, also features overheat protection and short-circuit protection, this mattress heating pad prevents any potential overheating or electrical faults to ensure a safe and worry-free environment.
Machine Washable Design: It is a breeze to keep your electric mattress pad clean by placing it in the washing machine. Before washing, please unplug the power supply. Note: Please wash gently with water at 30℃. Do not bleach, do not dry in a tumble dryer, do not iron, and do not fry clean.
Wide Range of Sizes: Available in single, king single, double, queen, or king-sized bed. With a wide range of sizes, you can find the perfect electric blanket for any family member's bed to help you through the cold winter months.
Specifications:
Color: White
Material: Non-woven Fabric
Maximum temperature: 25°C - 55°C
Length of Controller Cord: 0.5 m
Length of Power Cord: 1.5 m
Voltage: 220-240V
Frequency: 50Hz-60Hz
Sizes:193*91CM
Power: 100W
Net Weight:1.2KG
Sizes:203*107CM
Power: 100W
Net Weight:1.3KG
Sizes:193*137CM
Power: 75W*2
Net Weight:1.9KG
Sizes:203*152CM
Power: 75W*2
Net Weight:2KG
Sizes:203*182CM
Power: 100W*2
Net Weight:2.5KG
Package Includes:
1 x Heated Mattress Pad
1/2 x Controllers
1 x Instruction
Absolutely love this Costway Double Dual Control Bedding Electric Blanket!
The dual control feature is perfect for couples, and it keeps the bed warm and cozy all night long.
Winter nights are so much more comfortable now — highly recommend!
awesome so far and so fast delivery thank you
Love this. It is thin and not like the thick and coarse Sherpa of my previous electric blanket. This is a good thing. On nights when weather is in low teens, only need this on a 1. Below ten and it's on a 2. With a normal blanket it keeps us warm and toasty. Only issue is its only 9 hours timer. Worth it for savings on heating bills
Nice warm and toasty
This is a good blanket. Needed something that was not fitted as it is for my side of the bed not my husband. Only complaint is the user manual did not include what the buttons are for so playing a guessing game every night 🤣
Great product, great price fast delivery. After researching numerous electric blankets, I decided on this one.
It arrived today and I tested it immediately. Works perfectly good quality and fits perfectly. The heater element covers much more of the mattress than my previous product.
There is no user instruction supplied to describe the 5 button digital control module for the Electric blanket
Despite negative reviews we bought this as it was an easy fit on our custom mattress. What we liked;
1: Easy fit, no need to remove underlay.
2: Heating element goes right to the base of mattress so good for those who get cold feet.
3: Large control display.
4: Quick heat up.
Negatives
1: Instructions were too small to read.
Great price excellent value
Works great and great price.
It works very well. We love the separation between the two sides. Timer is an awesome addition
After having purchased a warm throw (a blanket) I decided to buy this fitted sheet for the cold winter months here in Melbourne. Boy, it did not disappoint. I love that it has two controls for the queen size as you can adjust each side to each desire in terms of temperature.
I have owned this sheet for 2 weeks now and can’t imagine not owning one now that I finally took a chance on it.
I usually set it to 3-4 to warm up the bed before turning in and it heats up a lot under a doona. For overnight I only need to set it on 1 - lowest heat option which keeps my side of the bed free of cold sheets.
I think it is best tested and keeps warmth best when you are sitting/laying on it. Definitely a big difference between having the sheet on without a doona and with one on. The doona and your body keeps the heat going and ‘protected’ whilst if there is nothing on it doesn’t feel that warm to the touch. -having the timer is brilliant. I set it to the hours I need it to run (up to 9 hours) then it turns off - great for peace of mind should you forget to switch it off.
Now that I have tested it and know the timer works I will usualllly set it to 2-3 for a few hours in the morning for my cats to snuggle up to when o head off to work. Just keeping the chill at bay. They love it.
The controls are placed a little strangely. Whilst it is in top corner of the sheet it is kind of under your pillow: if you sleep with your hand under the pillow you will feel it. Also, the cord isn’t super long and it’s attached a bit awkwardly / in the way when you put your fitted sheet on top. Gets in the way. But the benefits outweigh that small issue.
The wiring isn’t through the entire sheet, mainly where the bodies are (not under pillow or feet) - they are thin and whilst you can sense them I am not bothered by them nor do they annoy me. If you are sensitive to this issue perhaps a thin blanket or something over the sheet.
Would I recommend it - yes. I have had a close look at my electricity app as I keep it running all night on low heat and it pretty much costs nothing to run. I am very happy. No need to warm up the whole room using expensive heaters. Just need my warm bed to snuggle up in.
Good purchase and a good price. Works well. Press buttons are much better than clicking lever. Well made. Great variety of settings.
Happy clients in the massage bed.
As described, could be a smidge warmer!
I was expecting a blanket, but this is actually a fitted underlay to attach to a mattress. Because of this, I got completely the wrong size because I wasn't expecting to need it fitted to my mattress.
Tested it anyway just for review purpose, it warms up quickly, up to a very nice toasty temperature within about 15 minutes - the highest setting is very warm, uncomfortably warm for me, but everyone's preferences will vary and there's plenty of adjustment for just setting a lower temperature.
The product is good, I've only dropped one star because of the false description - I was expecting an electric blanket and that's not what this is.
Your product is a real winner for winter massages, providing much-needed warmth and comfort. To elevate the experience even further, we suggest incorporating a head hole into the blanket design. This would allow clients to comfortably lie face-down without feeling constricted or needing to adjust the blanket constantly, greatly enhancing both comfort and the overall massage experience.
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